Frequently asked questions
Resquash
Last Update há 5 meses
How does the platform fee work ?
We charge a simple 1% platform fee per order, plus standard payment processing fees. There are no hidden costs, monthly fees, or setup charges. You only pay when you make a sale.
What payment methods do you support ?
We support multiple payment methods including cash, credit/debit cards, tap-to-pay, and mobile readers. Card payments are securely processed through Stripe.
Can I manage orders from my mobile app ?
Yes! Our mobile app allows you to manage your entire business on the go. You can receive orders, update statuses, process payments, and communicate with customers all from your phone.
How quickly can I start accepting orders ?
Getting started is quick and easy. Simply sign up, set up your business profile, add your products or services, and you can start accepting orders immediately. The entire setup process typically takes less than 30 minutes
Do you offer customer support ?
Yes, we provide comprehensive customer support to help you succeed. Our team is available 24/7 to assist with setup, answer questions, and help resolve any issues you may encounter.
Can I customize my business profile ?
Absolutely! You can customize your business profile with photos,
descriptions, categories, and more. This helps customers find you and understand what you offer.